Privacy Policy

Who we are

At Jem Bioresearch International, we are committed to protecting our customers’ personal data. We adhere to Indonesia Protection of Personal Data Law. Please read the following to learn more about how we collect, manage and use information about you when you interact or use our websites or any related events, trade shows, sales or marketing, and/or if you use any of our products, including mobile applications, in any manner.



By using our website, you hereby consent to our Privacy Policy and agree to its terms.



When you visit our website, we may use cookies to enhance your user experience. Similar to most websites, Jem Bioresearch International also utilizes cookies to gather information about your browsing preferences and the pages you visited on our website. We strive to provide you with a personalized browsing experience tailored to your preferences, and our cookies help us achieve this goal by optimizing our web page content. We use HTML-based emails to track, and monitor opens and clicks. This data allows us to improve our marketing efforts and enhance your experience while keeping your privacy secure. We use Google Analytics to improve our services by analyzing website usage data. This helps us understand how people use our site so we can make informed decisions on how to modify and enhance our services. Google Analytics also provides insights and detailed reports on website activity. We use Google Ads to place personalized ads. All data collected is subject to Google’s privacy policy and terms of use. You can choose to opt-out by visiting Google opt-out services.


Linked Websites

Our website may contain hyperlinks to other websites. We are not responsible for, and our Privacy Policy does not cover their privacy practices. We do not endorse any services or products offered on Linked Sites. Please read and understand each linked website’s policy before using them to better protect your information. While we hope you find linked websites helpful, we encourage you to be vigilant and aware of their policies.


Who we share your data with

Jem Bioresearch International takes your privacy seriously and do not rent or sell your Personal Information. We may share your information with our partners, affiliates, third party vendors, consultants and other service providers who we employ to perform tasks on our behalf, and to follow up on your enquiry, provide sales and technical support, and share the latest updates about products, services, promotions, and events. These companies include (for example), our web hosting providers, our payment processing providers, website analytics companies, CRM service providers and tech product support, email service providers and others. We reserve the right to disclose information in limited circumstances when necessary to comply with the law, enforce agreements, or protect our company, employees, and customers. We uphold the highest confidentiality standards and will only disclose information when necessary to protect our company and customers’ safety. How do we protect your data Our company values safeguarding our customers’ personal data. We use the latest security technologies such as server authentication and encryption for every transaction and data storage. Our security measures protect against unauthorized access, disclosure, and destruction. Although no system is perfect, we are continually updating our technology and procedures to ensure the highest level of security possible within our means.


What rights you have over your data

You can always opt not to disclose information to us. However, please keep in mind that some information may be needed to register with us or to take advantage of some of our features. You can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send, or by contacting us. If you use our products or services, we will still send you non-promotional communications, for example, service-related and technical-related emails.

You have the following rights with respect to your personal data where they apply to the particular processing of your personal information:

  • The right to request a copy of your personal data for a small fee;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for us to retain such data, under certain conditions;
  • The right to withdraw your consent to the processing of your personal data at any time, under certain conditions;
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller where applicable, under certain conditions,
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing, under certain conditions.



We do not collect personal information from individuals under the age of 13. Therefore, if you are under 13, please do not register for our services or provide personal information. Any unintentionally collected information will be deleted promptly. If you think that your child has provided personal information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. Please contact us if you have any concerns.